Privacy Policy
Last updated: 18 June 2026
RunVPN is built around a simple idea: a VPN should protect your privacy, not profit from it. This policy explains what we do and — just as importantly — do not collect when you use our apps and services.
1. Our no-logs commitment
We do not log your online activity. We do not record the websites you visit, the apps you use, your DNS queries, the content or destination of your traffic, or the data you send and receive through the VPN tunnel.
Because we do not keep these records, we cannot tie any online activity back to you, and we have nothing of that kind to hand over to third parties.
2. Information we collect
Account data: an identifier you use to sign in (such as an email address or a sign-in token from a provider you choose) so we can restore your access across devices.
Subscription status: whether your plan is active and when it renews. Payments are processed by the app stores or payment providers — we do not receive or store your full card details.
Limited technical data: app version, operating system and crash diagnostics, used in aggregate to keep the apps stable.
3. How we use information
To provide and maintain the service, manage your subscription, respond to support requests, keep the service secure, prevent abuse and fraud, and comply with legal obligations.
4. Legal bases
Where the GDPR applies, we process data to perform our contract with you, on the basis of our legitimate interests in running a secure service, and — where required — with your consent, which you may withdraw at any time.
5. Sharing
We do not sell your personal data. We share the limited data above only with processors that help us operate the service (such as app stores and payment providers, crash-reporting and infrastructure providers), and only as far as needed. We may disclose data where we are legally required to — but we cannot disclose activity logs we never keep.
6. International transfers
Our infrastructure is operated outside jurisdictions with mandatory data-retention requirements. Where data is transferred internationally, we rely on appropriate safeguards.
7. Data retention
We keep account and subscription data for as long as your account is active and as needed to comply with legal obligations, after which it is deleted or anonymised.
8. Security
We use technical and organisational measures to protect your data against unauthorised access, loss or alteration.
9. Your rights
Subject to applicable law, you may request access to, correction or deletion of your data, restrict or object to processing, and request portability. To exercise these rights, contact us at the address below.
10. Children
RunVPN is not directed to children and is not intended for anyone under the age required by the laws of their country to consent to use such a service.
11. Changes
We may update this policy from time to time. Material changes will be reflected by the date below and, where appropriate, announced in the app or on this site.
12. Contact
Questions about this policy: privacy@runvpn.app